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  • How often are updates and new features released for the 3D configurator?
    We do regular updates in a year, usually it’s about 1 update per quarter. Examples: better quality rendering, color corrections, improvement on mobile ux, augmented reality…
  • How easy is it to integrate our 3D configurator with your existing software/platform?
    The Virtual Sales Lab 3D configurators are implemented on your website in case of the Branded and Custom 3D configurator licenses. When you include the API & Integrations Add-on to your service license, we can implement real-time integration with your CRP/ERP/ … via webhooks. We can handle the implementation and integration process for you. This ensures a smooth and hassle-free experience, allowing you to focus on leveraging the configurator's capabilities without the complexities of implementation and integration.
  • Why should you invest in our 3D configurator for premium outdoor structures?
    It will increase the conversion and the engagement of the online visitors. It will help to decimate the effort to qualify the leads. You can use it as a sales tool.
  • Is the 3D configurator compatible with various devices and web browsers?
    Our configurators are designed to be responsive and compatible with a wide range of devices and modern web browsers, ensuring that it’s available for everyone.
  • Are 3D configuratores expensive? What financial benefits does it bring?
    We have an annual service license that depends on the services you use. Please have a look at our pricing page to discover them all. Our average conversion rate is 4.38 %. Some studies say this is at least three times better than a standard website. This means we break even when you spend an average of 1000 EUR /month on advertisements. We can calculate the exact potential for you as well. More information is available in our blog post 'Triple your leads with a 3D Configurator'.
  • What is a 3D configurator?
    A 3D configurator is a powerful software tool that enables users to customize and visualize products in three-dimensional space. It allows interactive modifications of colours, sizes, features, and materials, providing a dynamic and engaging way for customers to design and personalize products according to their preferences. Virtual Sales Lab specializes in creating these immersive configurators for outdoor living businesses.
  • Is the 3D configurator of Virtual Sales Lab just a software?
    We go beyond mere software by providing a comprehensive, fully managed platform through a service license (discover them all at our pricing page). This includes the option for custom development and the ability to incorporate add-ons like the 'Dealership' and 'API & Integrations' modules into your service license. We aim to offer you a complete solution that caters to your specific needs and elevates your marketing and sales process.
  • Do I get to review the configurator? Can I adjust the configurator myself?
    If we build a custom configurator for you then we will share an excel sheet with you where you can adjust and test different parameters for the configurators. Once you are happy, we validate your changes and we put them live.
  • What is the main difference between Basic, Branded and Customized?
    Basic is free to use but, you can’t put it on your own website, because the e-mail is only sent to the lead and not to you. The branded ones contain your own logo from your own website, and you get an e-mail together with the lead. Custom configurators are exclusively built for you and potentially your dealers and can be customized in any way you want.
  • What happens after I sign up with Virtual Sales Lab? How does the implementation go?
    We go through your needs together, following the 80/20 rule as a guideline. This helps determine whether you can use one of your ready-to-use 3D configurators (Branded license) or if you need a custom one (custom license). If a ready-to-use configurator fits, we can get started relatively quickly. A custom configurator requires scheduling. Typically, for the implementation process of a custom configurator, we have a timeframe of 3 to 6 weeks for the initial version, and this is included in the licensing costs for the first year.
  • Can the 3D configurator support multiple languages for a global customer base?
    Yes, and you can adjust the text andtest different versions for the text. Once you are happy, we validate your changes and we put them live.
  • Is technical support available outside regular business hours in case of urgent issues or questions?
    Yes, for the enterprise customers we have 24/7 support.
  • How long have you been in business?
    Currently we have been in business for 8 years in total.
  • Why should I choose for Virtual Sales Lab?
    The industry expertise we have allows us to gather requirements quickly. Due to our focus on this specific industry, delivery is fast and guaranteed. Virtual Sales Lab always keeps the configurators up to date with the latest trends.

Empower your customers with customization

Integrate our 3D lead magnet and streamline your lead generation processes today!

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